DVLA Backlog

Most of the country were put into lockdown back in March 2020 due to the Coronavirus COVID-19 pandemic that has gripped the world. DVLA were just one of the government bodies that closed most of its services as most of their staff were furloughed.

A reduced staff returned to work at DVLA on 12th June after nearly 3 months on lockdown. This closure has meant that many classic car enthusiasts, motor dealers and general members of the public that had sent in paper applications just before the lockdown have been in limbo as nothing has been processed and basically any paperwork has just been lying in the offices at DVLA. Some of the online services which have been crucial for many however have also had problems which have not seen transfers being processed, and mot and car tax exemptions not being able to be declared and sorted online and therefore having to be sent in as postal applications knowing that the backlog could mean further delays in the processing of the applications. A DVLA spokesperson has said that they are processing the applications as quickly as possible but for some people that has also led to them not being able to use their vehicles.

This has also had an effect with number plate transfers. Most applications can be done using the DVLA online facility but for some where they have purchased a cherished number plate and their vehicle is a classic or imported vehicle or there is an issue regarding sorn or car tax then these applications have not been able to be done online and some customers paperwork has been at DVLA for the whole 3 months of lockdown. If you have any queries they are now answering some telephones in some of their departments at DVLA Swansea but it may be worth waiting a few weeks for them to clear the backlog if you have to send in something to them. Remember always take copies of anything you need to send and if you do manage to speak to an advisor then take a reference number to help if you need to make any further corresponding calls.

We at Motor Marks may be able to help with some of your queries so if you need any advice we are happy to try and help.